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FAQ'S

You Can Find All Answers Here

We provide non-medical, in-home care to individuals who need extra support with daily living.

Services include:

  • Personal care (bathing, grooming, hygiene)
  • Meal preparation and feeding support
  • Medication reminders
  • Companionship and supervision
  • Light housekeeping and laundry
  • Post-surgical or short-term recovery assistance
  • Support for individuals with physical or developmental disabilities

Our care is designed for:

  • Seniors who want to age safely at home
  • Adults recovering from surgery or illness
  • People living with disabilities
  • Individuals needing short-term or long-term assistance

Whether for a few hours a week or 24/7 care, we create a plan tailored to your situation.

We make getting started with care easy and personalized:
Step 1: Contact Us 
Call 513-905-4549 or email care@brighthavencare.com to speak with our care team.

Step 2: Free Consultation

We’ll meet with you (at home or by phone) to discuss your care needs, daily routines, health conditions, and preferences.

Step 3: Customized Care Plan

We’ll create a personalized care plan outlining exactly what support is needed and how often.

Step 4: Caregiver Match

We match you with a caregiver based on skill, schedule, and personality. You’ll always have the option to meet your caregiver before care begins.

Step 5: Start of Care

Once the plan is approved, we begin care—on your schedule. We stay in touch to ensure everything runs smoothly

Our caregivers are available 24/7, including evenings, weekends, and holidays. Care can be scheduled on a regular basis or as needed.

Our administrative office is open:

Monday–Friday: 8:00 AM – 6:00 PM

Saturday: 9:00 AM – 2:00 PM

Our services are customized to your needs, so costs may vary based on the level of care and hours requested. During your free consultation, we’ll provide a clear estimate with no hidden fees.

Yes, we are a private-pay agency and also accept insurance. We’ll be happy to review your coverage and help guide you through any necessary steps.

We’re here for you. Simply call our office at 513-905-4549 or email us at care@brighthavencare.com. We’ll respond quickly and adjust your care plan as needed

Let’s talk.

📞 Call us at 513-905-4549

📧 Email us at care@brighthavencare.com

📍 Serving Cincinnati and surrounding areas

Our caregivers are trained for emergencies, and we have a 24/7 support line for immediate assistance.

Work Hours

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BrightHaven Care

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